EDIAZ Creative Web LLC values ​​the privacy and personal information security of every client. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, explore our web design services, submit project requirements, or purchase related services. By using our website, you acknowledge that you have read and understood this Privacy Policy.
I. Information We Collect
When you visit or use our website and services, we may collect the following information:
- Personally Identifiable Information: Name, email address, contact phone number, and billing information.
- Order Information: Service items, order history, payment status, and transaction-related details.
- Project Requirements: Website design specifications, branding materials, text content, images, and other project-related files submitted by the client.
- Technical Information: IP address, browser type, device information, access timestamps, and website browsing history.
II. How We Use Information
The information we collect is primarily used for the following purposes: - Processing client orders and web design service requests.
- Communicating with clients regarding project requirements, design proposals, and service progress.
- Providing customer support, after-sales service, and technical assistance.
- Handling payments, billing, and related transaction matters.
- Improving website functionality, user experience, and service quality.
- Preventing fraud and ensuring the security of our website and transactions.
- Sending service notifications or relevant information to clients, provided that appropriate authorization has been obtained.
III. Information Protection
EDIAZ Creative Web LLC employs reasonable technical and administrative measures to protect client personal information from unauthorized access, disclosure, alteration, loss, or misuse. Access to such information is restricted to authorized personnel who require it for business purposes. Furthermore, we require our service partners to handle client data in compliance with applicable data protection requirements.
IV. Information Sharing and Disclosure
We do not sell or rent client personal information. To the extent necessary for providing our services, we may share certain information with trusted third parties, including: - Payment processors, for the purpose of completing payments and verifying transactions.
- Website hosting and technical service providers, for the purpose of maintaining the proper operation of our website. – Email and customer support service providers, used to handle customer inquiries.
- Legal or regulatory authorities, to whom information may be disclosed when required by law or legal process.
V. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to remember user preferences, analyze website traffic, improve the browsing experience, and optimize website performance. You may manage or disable cookies through your browser settings; however, please note that doing so may affect the functionality of certain parts of the website.
VI. Third-Party Websites
Our website may contain links to third-party websites or services. These third-party sites have their own independent privacy policies and data processing rules. We do not exercise direct control over the privacy practices of these third-party websites; we recommend that you review their respective privacy policies before using their services.
VII. Customer Privacy Rights
Under applicable data protection laws, you may have the right to request access to, correction, updating, or deletion of your personal information. You may also, where applicable, withdraw previously granted consent or restrict certain data processing activities. To exercise these rights, please contact us via our official customer service email address.
VIII. Privacy of Minors
Our services are not specifically directed at minors. We do not knowingly collect personal information from individuals who have not reached the age required by applicable law. Should we discover that such information has been collected inadvertently, we will take reasonable steps to address the situation.
IX. Updates to the Privacy Policy
EDIAZ Creative Web LLC reserves the right to update this Privacy Policy in response to business developments, service adjustments, or changes in applicable law. Updated policies will be posted on this website and will take effect from the date of publication. We encourage you to check this page periodically to stay informed about our latest privacy protection measures.
We will handle your privacy-related requests with due care and provide a response within a reasonable timeframe.